One of Moh B. Couture’s goals is to provide a 100% guaranteed satisfaction on all your orders. For apparent reasons, our returns and exchange policy only applies to ready to wear garments. We don’t accept returns or exchanges on any custom-clothing orders, as they are made based upon the wearer measurements and instructions. Clothes can be altered until complete satisfaction of the customer. For ready-to-wear, they are accepted within 7 days of delivery. Moh B. Couture will refund or exchange any ready-to-wear garment provided that it has not been damaged, soiled, washed, altered or worn and that all labels and tags are attached.